Distributed Call Center Solutions
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Call Center Solutions on the Cloud
Manage distributed workforce with our cloud contact center solutions
Track personal mobile numbers with our cloud contact center solutions
Install the mobile app on your field agent’s phone to track previously untapped business communication. Track, hear and record conversations with our cloud call center solutions anytime, anywhere.
Set up our hosted contact center solutions easily and instantly activate
With our plug-n-play setup, you can activate your hosted contact center literally within five minutes of receiving the number. Managing calls has never been this fast & easy!
Cloud contact center requires no equipment
Save on space and money with our call center software. Say goodbye to traditional heavy PBX equipment and have a single number on the cloud represent your inbound call center.
Our hosted call center solutions offer enhanced caller experience
The hosted call center solution ensures real time updates for callers on wait time with personalized regional greetings, custom hold music & skill based agent routing basis caller’s location and purchase history.
Seamless customer experience with our inbound call Center Solutions
Use our inbound call Center Solutions to manage your availability with the click of a button.
- Our inbound call Center Solutions allow your agents to set their availability status from available to “”not available”” or “”on break”” – with the click of a button. Calls are routed to free agents who are available to take calls.
- In case agents forget to update their availability status, you can log in from your owner panel and update it for them – ensuring a smooth and delightful customer experience for your business with our call center services.