WhatsApp Marketing

E-Commerce & Retail

ORDER UPDATES

Direct and instant communication on Purchase order, tracking, and delivery information

PRODUCT AVAILABILITY

Information and updates on products that users are interested in, or would like to receive alerts for, their availability, etc.

BILLING INQUIRIES

Returns, payments, and other billing related issues of customers that need to be resolved.

BFSI

ALERTS AND WARNINGS

Communicate transaction alerts or urgent warnings such as irregular credit card transactions, fee charged, credit limit, etc.

URGENT CUSTOMER ISSUES

Inbound requests that require urgent problem solving such as lost or stolen credit card reports.

INQUIRIES AND STATEMENTS

Account or loan balance inquiries, credit limit inquiries, rewards inquiries, etc.

Travel and Tourism

TIME CRITICAL NOTIFICATIONS

Flight cancellations, delays, rescheduling which requires real-time communication, and customer service

BOOKING INQUIRIES

Seat selection, payment/billing questions, cabin upgrades, and other information travellers need.

CONFIRMATION & ALERTS

Flight confirmations, check-in notifications, and boarding passes for travellers